returns & exchanges

1. If the size is wrong you may exchange it within 10 days from receiving a delivery.
2. You may return products which:
- do not have marks of being used
- are not damaged
- are clean with original labels
- are complete
- have proof of purchase (ex. invoice)
3. To returned product u need to add invoice and bank account number to which money will be transferred back.
4. Returned product has to be send to the address below :
AMRT
Agnieszka Martini
ul.Lubicz 10b/9, 31-504 Cracow, Poland.

5. The shop guarantees return of purchased products. Money will be transferred to the given account number.


Customer complaints and return:
1. Product divergent from the order in case of flaws and divergents can be returned in original cover to producer at the address:
AMRT
Agnieszka Martini
ul.Lubicz 10b/9, 31-504 Cracow, Poland.

Complaint should contain order number, reason of complaint, detailed description of flaw, name and address of customer, phone number, e-mail address. Proof of purchase must ba added to the complaint. In that case the cost of transport bears customer.

2. Complaint is reviewed within 14 working days from its receiving. In case of justified complaint product will be exchanged according to the order and cost of delivery is covered by producer. If the exchange is impossible producer will send back the money. Internet Shop may also offer another product in exchange for returned one. In that case decision is cumstomer's to make.

Exchange
1. In case of buying the wrong size exchange is possible if preffered size is available at the moment.
2. . You may exchange products which:
- do not have marks of being used
- are not damaged
- are clean with original labels
- are complete
- have proof of purchase (ex. invoice)
3. To make an exchange for a different size phone or e-mail contact with the producer is required.
4. To exchange product it has to be send back within 30 days from receiving it in original cover with original labels and proof of purchase at address:
AMRT
Agnieszka Martini
ul.Lubicz 10b/9, 31-504 Cracow, Poland.
5. Customer bears cost of transport. Cost of exchange delivery is the same as the costs given at the website which has product in its offer.
6. If exchange for a different size is not possible customer and Internet Shop may together decide if product is exchange for another a different one.

Warranty
1. Products purchased via shop have 12 months warranty from producer.
2. Warranty is based on prrof of purchase
3. Warranty is not subject of accidental or intentional mechanical damage, damage caused by wrong conservation or wrong use.